Frequently asked questions

Ulka ERP is a multi-tenant business management system for small and medium businesses, built around ZATCA Phase 2 e-invoicing. It brings sales, purchasing, inventory, products and services, accounting, finance, HR, assets and manufacturing into one connected platform, with clearance and reporting handled as you invoice.

It is built for small and medium businesses that sell products, services, or both. The modules and workflows adapt to your business type, so the setup fits how you actually work.

Yes. Ulka supports product businesses that need inventory and purchasing, service businesses that sell time and deliverables, and hybrid businesses that do both from one catalog and one sales flow.

Yes. You get warehouses, real-time stock, transfers, adjustments, stock counts with variance write-back, batch and serial tracking, reservations, reorder suggestions, stock alerts, and valuation and aging reports.

Yes. Your sales, purchases, expenses and payments post to the ledger and roll up into the trial balance, profit and loss, and balance sheet. You also get bank accounts, opening balances, accounting periods and multi-tax handling.

Yes. The CRM covers leads, an opportunity pipeline, follow-ups, campaigns, contacts and customer groups, plus customer and supplier statements, all next to your sales and accounting data.

Your company details, your VAT registration and a one-time password from the Fatoora portal. Ulka generates the certificate request, runs the compliance checks ZATCA requires, and activates production once they pass. After that a standard invoice to a registered business is cleared and a simplified invoice to a consumer is reported, automatically, as you issue them. If the gateway is unreachable the invoice queues and retries on its own, and you can send a pending one by hand.

Ulka is designed for international use, with multiple currencies and languages, right-to-left support and regional formats. Country-specific invoicing and compliance are applied automatically based on your organization’s configured country.

No. The launch offer requires no credit card, no billing information and no payment details. We only collect what is needed to create and run your organization.

The first 100 businesses to create and verify an organization receive 3 months of the full platform free: every module at our Business level, up to 25 users and unlimited branches. Eligibility is enforced on our servers, so the count is applied fairly. Once the 100 places are claimed, new sign-ups receive the standard 14-day trial.

Nothing is charged automatically, and we never ask for payment details unless you explicitly choose a plan. Your account becomes read-only: every screen, report and export keeps working, and you simply cannot add new entries until you choose a plan. Nothing is ever deleted.

Yes. You can cancel at any time from your account. You keep access for the remainder of any active period.

Yes. Ulka is multi-tenant with organization-level isolation and role-based access control, so your data is separated from every other organization on the platform.

Yes. You can invite users and assign them roles with specific permissions, and you can run multiple organizations or branches under your account, subject to your plan’s limits.